From The Desk Of Greg Johnson

From The Desk Of

Greg Johnson

Gregory K. Johnson
7806 89th Place SE
Mercer Island, WA 98040

November 14, 2011
Mr. Bob Salmen
Mr. David Pettengill

The Foreign Service
8613 Barefoot Industrial Road
Raleigh, NC 27617

Dear Bob and David,
I unconditionally recommend The Foreign Service for any Mercedes restoration project ... large or small.

I was hesitant to ship my 250SL all the way from Seattle for a major restoration, but after several conversations and reference checks I decided to go for it. I never regretted it for a moment. In fact, it turned out to be one of the best service experiences I've had with any shop, on any car, anywhere ... bar none.

The Foreign Service team did a complete assessment of the car when it arrived and prepared a detailed work list and estimate. They were willing to integrate a vast array of spare parts I shipped with the car. We communicated by phone, email and electronic photos in order to settle on a specific scope of work. Once work began, they kept in regular contact with me by providing weekly email and photo updates. I only made two visits to the shop during the restoration, but I felt more connected to what the team was doing than I ever imagined. We were always able to quickly sort out the surprises that inevitably arise in any restoration project. I also took the opportunity to incorporate several updates to the car like a great stereo system, heated seats, center console, sound insulation and more reliable electrical components.

When the car was finished and delivered back to Seattle, it was the great-looking, reliable, daily driver that I wanted. Any time I've had a question or concern since then the team has been right on the phone and email to help out. I've been enjoying the car for a year and a half now and it continues to look good and run great. I can't begin tell you how many people have stopped me to admire the car.

Please don't hesitate to provide my name as a reference for anyone considering The Foreign Service for their Mercedes restoration project. I would welcome the opportunity and consider it a privilege.

Sincerely,

Greg Johnson